!!top!! | Hi Sharp Dvr Reset Password Fix

To reset the password on a Hi Sharp DVR , you can use several methods depending on your access level and specific model. The most official method involves obtaining a Dynamic Code directly from the device's interface to send to technical support. Official Password Recovery via Support

If you have forgotten your administrator password, follow these steps as recommended by the Hi Sharp FAQ:

Navigate to Password Retrieval: On the login screen, go to Forget Password, then Retrieve Password. Generate a Dynamic Code: Click on the Dynamic Code page.

Submit the Code: Take a screenshot or photo of this dynamic code and share it with your regional distributor or the seller you purchased from.

Direct Contact: Alternatively, email Hi Sharp technical support at sales@hisharp.com.tw with your region, model number, and serial number to request a reset code. Common Default Credentials

Before attempting a hard reset, try the standard default credentials if the device has not been previously configured: Username: admin | Password: 123456 Username: admin | Password: admin Hardware Reset Methods

If software-based recovery is not possible, you can attempt a hardware reset to restore factory settings. Note that this often requires opening the device:

Internal Reset Button: Some models feature a physical reset button on the motherboard (PCB). While the device is powered on, press and hold this button for 10–30 seconds until you hear a beep.

Jumper Shorting (G1): Locate a jumper labeled G1 (two metal pins) on the motherboard. While the device is powered off, use a conductive material like tweezers to connect the two pins. Power on the device while maintaining the connection for 60 seconds, then release.

CMOS Battery Removal: Unplug the DVR and remove the coin-sized CMOS battery from the motherboard for 5–10 minutes. Reinserting it may clear temporary memory and revert certain settings. Password Security Features

Newer Hi Sharp models allow you to set up recovery options during the initial Wizard Setup:

Security Questions: You can configure questions and answers to allow for self-service password recovery.

Pattern Lock: This provides an alternative login method that can be configured alongside a standard password. FAQ - Support | HI SHARP INTELLIGENCE

If you are locked out of your Hi Sharp DVR, you can regain access by using the built-in "Dynamic Code" feature or by trying common manufacturer default credentials. 🛠️ Official Reset Method (Dynamic Code)

The most reliable way to reset a modern Hi Sharp DVR is through their official support channel using a temporary code generated by the device itself.

Generate the Code: On the login screen, click "Forget Password", then navigate to "Retrieve Password". Select the "Dynamic Code" page.

Capture the Screen: Take a clear photo or screenshot of the Dynamic Code displayed on your monitor.

Contact Support: Send this image, along with your device's Model Number and Serial Number, to sales@hisharp.com.tw or contact your regional distributor.

Enter Temporary Password: They will provide a unique code that allows you to log in and set a new permanent password. 🔑 Try Default Credentials

If your DVR has never been configured or was recently factory reset, it may still use its default login: Username: admin Password: admin or 123456 🔌 Hardware & Alternative Fixes

If you cannot use the software method, you may need to perform a physical reset.

Physical Reset Button: Check the back panel or inside the unit on the motherboard for a small button labeled "Reset." Press and hold it for 10–30 seconds while the device is powered on.

Remove CMOS Battery: Power off and unplug the DVR. Open the case and remove the coin-sized CMOS battery for about 5–10 minutes to clear stored settings.

Mobile Apps: Hi Sharp devices often work with the Superlive Plus or Hi Sharp EX apps (available on Google Play and iOS), which may offer password recovery options if your email was previously linked. hi sharp dvr reset password fix

For a general overview of how to perform a hardware reset on various DVR systems, you can watch this guide: How to Reset DVR Password Sortmytask YouTube• 11 Jan 2021 To help you find the exact steps, could you let me know: What is the exact model number (e.g., HS-HK or KD series)? Does your login screen show a QR code or a serial number? Do you have access to the internal motherboard, or FAQ - Support | HI SHARP INTELLIGENCE

If the above steps fail, Hi Sharp provides utility software that can sometimes assist in finding devices on a network: IP Tool / IP Finder: Hi Sharp Support Downloads to find the IP Tool (Ver 2.0) To reset the password on a Hi Sharp

, which can help you identify the specific firmware and serial number needed for a professional reset. www.hisharp.com Do you have the serial number current system date showing on your DVR screen? FAQ - Support | HI SHARP INTELLIGENCE

Forgetting the administrator password for your Hi Sharp DVR can be a significant roadblock, but there are several official and technical methods to regain access. Whether you need a quick default login or a complete factory reset, this guide covers the verified fixes. 1. Try Default Passwords First

Before attempting technical resets, try the factory default credentials. For many Hi Sharp DVR and NVR models, the standard login is: Username: admin Password: 123456

Alternatively, some older or specific series may use 1234 or leave the password field blank. 2. Use the "Retrieve Password" Feature (GUI)

Modern Hi Sharp devices include a built-in recovery wizard on the local login screen.

Step 1: Click on Forgot Password or Retrieve Password on the DVR login page.

Step 2: If you previously set up security questions, you can answer them to create a new password immediately.

Step 3: If you did not set security questions, look for a Dynamic Code or QR Code option.

Step 4: Take a photo or screenshot of this dynamic code/QR code and send it to your regional distributor or contact Hi Sharp technical support at sales@hisharp.com.tw with your model and serial number to receive a temporary reset code. 3. Physical Hardware Reset (Motherboard)

If you cannot access the software menu, a hardware reset may be necessary. This requires opening the DVR casing.

Here’s a draft you can use for a support request, forum post, or internal note regarding resetting a password on a “Hi Sharp” DVR:

Subject: Hi Sharp DVR – Password Reset Fix

Issue:
Forgotten or unknown administrator password on a Hi Sharp DVR, preventing access to live view, playback, or system settings.

Fix / Solution Steps:

1. Locate the DVR’s serial number and system info

   • Check the sticker on the bottom or back of the DVR.
   • Alternatively, note the device ID shown on the lock screen (if visible).

2. Use the “Forgot Password” or “Reset via Email” feature (if available)

   • On the login screen, click Forgot Password or a similar option.
   • Scan the QR code or copy the generated security code.
   • Visit the Hi Sharp (or rebranded) password reset page (e.g., http://www.hisharp.com/reset or a distributor’s portal).
   • Enter the required codes and your email to receive a temporary password.

3. Use the universal/unlock tool for older models

   • For older Hi Sharp DVRs, download a safe DVR password reset tool like “DVR Password Reset” or “CMS Password Tool.”
   • Generate an unlock code using the DVR’s unique ID.
   • Input the generated code back into the DVR’s password prompt.

4. Hard reset via serial console (advanced / last resort)

   • Open the DVR case and locate the serial/jumper pins (often labeled “RST” or “CLEAR”).
   • Short the pins while powering on to reset the device to factory defaults.
   • Note: This may wipe all settings and footage schedules.

5. Contact Hi Sharp support or distributor

   • Provide proof of purchase and the DVR’s serial number.
   • Request a reset file or master password for your specific firmware version.

Prevention after fix:

• Set a new, memorable password.
• Note it in a secure location (password manager or labeled on the device).
• Enable email recovery or security questions if supported.

Forgetting the password to your HI SHARP DVR can be a major roadblock to accessing critical security footage. Fortunately, there are several official and hardware-based methods to regain access. 1. Try Common Default Passwords

Before attempting a hard reset, verify if your system is still using factory settings. The default credentials vary by model:

Admin / 123456: This is the most frequent default for modern HI SHARP DVRs and NVRs. Admin / 1234: Common on older analogue HD units. Admin / 0000: Used on specific 16-channel DVR models. Subject: Hi Sharp DVR – Password Reset Fix

Admin / Admin: Occasionally used for IP finder software logins. 2. Official "Dynamic Code" Reset

If you cannot log in, HI SHARP provides a "Dynamic Code" recovery method through their authorized channels:

On the DVR login screen, click "Forget Password" or "Retrieve Password".

Navigate to the "Dynamic Code" page, which will display a unique code or QR code. Take a photo or screenshot of this screen.

Contact your regional distributor or the seller you purchased the device from. You can also email sales@hisharp.com.tw with your region, model number, and serial number to receive a temporary unlock code.

3. Password Reset via Mobile App (Hi Sharp EX / Superlive Plus) For newer models with cloud features enabled: Resetting Password of DVR/NVR by Scanning QR Code

To reset a Hi Sharp DVR password, you should first try the official support channels dynamic code generated by the device itself Official Reset Methods According to Hi Sharp Support , if you have forgotten your password, follow these steps: Dynamic Code Method Navigate to the Forget Password option on your DVR login screen Retrieve Password section and select the Dynamic Code Take a screenshot of the dynamic code displayed Share this screenshot with your regional distributor or the seller from whom you purchased the device Email Support : You can also contact sales@hisharp.com.tw . When emailing, ensure you include: Your specific region model number of your unit serial number of your unit Default Credentials

If you have recently performed a reset or are setting up for the first time, try these common default settings: Default Username Default Password Default Port Hardware & Manual Reset Options

If software-based methods aren't available, these general physical reset techniques may apply: Physical Reset Button : Many DVR models have a small reset button located on the back panel or on the internal . Press and hold it for 10–30 seconds while the device is powered on to restore factory defaults CMOS Battery Removal : Some users suggest removing the internal coin-cell battery

for at least 30 seconds to several hours to clear volatile memory, though this is often ineffective on newer models that store passwords in flash memory for your local Hi Sharp distributor? FAQ - Support | HI SHARP INTELLIGENCE

Please verify that the connection port is set to the default port 9008, you should be able to control it. www.hisharp.com FAQ - Support | HI SHARP INTELLIGENCE

Or please contact sales@hisharp.com.tw to specify your region & model number & serial number. www.hisharp.com FAQ - Support | HI SHARP INTELLIGENCE

Or please contact sales@hisharp.com.tw to specify your region & model number & serial number. www.hisharp.com FAQ - Support | HI SHARP INTELLIGENCE

5. Reset via Serial/Telnet (Advanced)

For Sharp DVRs running embedded Linux:

1. Connect via RS232 serial port or Telnet (if network access is available).
2. Use a terminal program (PuTTY) with baud rate 115200 (common).
3. Login with root credentials (try root / root, root / vizsec, root / 123456).
4. Run:

   passwd admin
   

   or

   rm /etc/passwd
   reboot
   

Why has the password stopped working?

• Default assumption: You never set a password, but the device defaulted to admin / 12345.
• Installer lockout: The security company that installed the system set a custom password and went out of business.
• Corrupted firmware: A power outage corrupted the user database.
• Caps Lock: Users often forget that the DVR's on-screen keyboard is case-sensitive.

BIOS/Jumper Reset Method:

Older Hi Sharp DVRs may have a CMOS jumper like a computer motherboard.

1. Find a 2 or 3-pin jumper labeled CLR_CMOS or PWD.
2. Move the jumper from pins 1-2 to pins 2-3 (or vice versa).
3. Wait 10 seconds, then move it back.
4. Power on – passwords are cleared.

Method B: The Date/Time Exploit (Older Firmware)

1. Boot the DVR.
2. Do not log in. Instead, navigate to the Date/Time settings (if the menu allows access without login—some older models do).
3. Change the system date back by one year.
4. Reboot the DVR.
5. Try "admin" / "12345." The password expiration may have reset.

Why this works: Some Hi Sharp DVRs implement password expiration timers. Rolling the clock back tricks the system into thinking the password hasn't expired yet.

Method 4: Hardware Reset (The Battery Method)

Note: Use this method with caution. It is usually for older models where the password is stored in volatile memory. Opening the DVR case will likely void your warranty.

If software methods fail, you can attempt a physical reset by clearing the CMOS memory (similar to resetting a desktop computer motherboard).

Steps:

1. Power down the DVR completely and unplug it.
2. Open the outer casing of the DVR (you will need a screwdriver).
3. Look for a small, circular, silver battery on the motherboard (looks like a watch battery, usually a CR2032).
4. Remove the battery for about 5 to 10 minutes.
5. Re-insert the battery and close the case.
6. Power the unit back on.
7. The system may have reverted to factory defaults.
   • Default Username: admin
   • Default Password: (Leave blank) or 123456 / admin.

3) Perform a soft/hardware reboot (non-destructive)

Occasionally firmware glitches lock accounts. A controlled reboot may clear temporary issues:

1. Gracefully shut down via the DVR menu (if accessible).
2. Power off, wait 30–60 seconds, then power on.
3. Retry common/default passwords.

Method 1: The "Forgot Password" Feature (Master Code)

Most Hi-Sharp DVRs have a built-in password recovery feature.

1. Connect a mouse to the DVR.
2. At the login screen, click on the "Forgot Password" (or a key/question mark icon) button.
3. A screen will appear asking for a "Master Code" or displaying a "Secure Code" / "Date/Time".
4. If it asks for a Master Code:
   • Try the factory default master codes:
     • 000000
     • 00000000 (eight zeros)
     • 123456
     • 12345
   • If these do not work, look for a generated code on the screen (sometimes called a "Secure Code"). You may need to contact Hi-Sharp technical support with this code to generate a temporary password.
5. If it generates a QR Code:
   • Scan the QR code using the "Hi-Sharp" app on your smartphone. The app will generate a reset code for you.

Method 4: Resetting via the Mobile App

If you have the DVR connected to the internet and added to your phone, you may be able to reset it through the app.

1. Open the Hi-Sharp app (or generic apps like XMeye if your unit is OEM).
2. Go to Device Settings.
3. Look for an option labeled "Reset Password" or "Modify Password."
4. Some apps allow you to draw a "Pattern Lock" to reset the password if you set one up previously.