Siemens HiPath 3800 is the largest system in the HiPath 3000 family, supporting up to 500 extensions and 1,000 users. A standout capability often detailed in its programming manual is its Multi-Tenant Configuration through the CON Matrix Exclusive Feature: Multi-Tenant "CON Matrix" CON Matrix
(Connection Matrix) is a sophisticated group assignment tool that allows a single HiPath 3800 system to function as if it were multiple independent phone systems. Tenant Partitioning
: You can assign specific stations (extensions) to one of six distinct groups. Trunk Isolation
: By configuring the matrix, you can ensure that certain extensions only have access to specific trunks (external lines). Speed Dial Segregation
: It allows you to restrict blocks of system speed dial numbers to specific groups, ensuring privacy between different departments or client companies. Ideal Use Cases
: This is particularly useful for serviced offices, multi-tenant buildings, or large organizations that need to strictly isolate division communications while using shared hardware. Supporting Advanced Capabilities "One Wire to the Desk"
: This concept allows IP telephones with integrated mini-switches to share a single LAN cable with a PC, simplifying physical infrastructure during programming and deployment. Fixed Mobile Convergence
: Enables employees to use a single office number across mobile and home office phones, displaying the office CID for outgoing calls. Skills-Based Routing siemens hipath 3800 programming manual exclusive
: Through the OpenScape Office Contact Center, you can program calls to route specifically to "preferred agents" or based on an agent's specific skill set.
For deeper technical configuration, professional installers typically use the Unify Wiki for official documentation and TAPI driver updates. trunk-to-extension assignment steps for setting up a basic multi-tenant group?
HiPath 3800 Overview and Features | PDF | Call Centre - Scribd
While there is no single "exclusive" manual for the HiPath 3800
publicly available, programming and administration for this system are primarily conducted through Manager E software. For more advanced command-line operations, technicians often use the COMWIN interface. Core Administration Tools
Manager E (Administrator Documentation): This is the primary tool for administering OpenScape Business and HiPath 3000/5000 systems. It covers station views, system settings, and feature implementation. You can find comprehensive help files at the HiPath Help Portal.
COMWIN Programming: COMWIN is used for direct command entry into the PBX. Common commands include: DIS-SCSU: List analog extension details. Siemens HiPath 3800 is the largest system in
CHA-SCSU: Change Class of Service (COS) or dial types (DTMF/Pulse). DEA-DSSU / ACT-DSSU: Deactivate or activate an extension. EXE-UPDAT: Save settings and update the system hard disk. Initial Setup & Maintenance
Default Login: For V9 systems, common default login credentials include root with the password hicom.
Configuration Essentials: Basic setup typically requires configuring: Classes of Service (Station settings for Day/Night). Group Assignments (CON Matrix). Least Cost Routing (Dial plans).
System Capacity: The HiPath 3800 supports up to 500 users and includes 22 expansion slots for various trunks and extensions. Manual Resources
You can find downloadable PDFs for various HiPath 3000 series manuals on PBXmechanic or the Siemens Healthineers Document Library for specific healthcare-integrated units. Siemens hiPath Manuals for 3000 and 4000 PBX Systems
Here’s a helpful, expert-level write-up regarding the Siemens HiPath 3800 Programming Manual – Exclusive.
Siemens’ proprietary signaling protocol is powerful but complex. The exclusive manual details how to manipulate CorNet-NQ routing tables to link multiple HiPath nodes across a WAN. Assigning Class of Service (CoS), authorization codes, and
| Parameter | Default | |-----------|---------| | Operator | 0 | | Emergency | 112 (EU) / 911 (US) | | Internal dial tone | 3 short beeps | | DTMF duration | 100 ms | | Flash time | 300 ms (analog) |
The Siemens HiPath 3800 is a legacy enterprise digital PBX (Private Branch Exchange) system, part of the HiPath 3000 series. It was designed for small to medium-sized businesses (typically up to 384 ports). Its programming environment is proprietary, menu-driven, and accessible via specific Siemens software or direct serial connection.
The term "Exclusive" in the context of the programming manual usually refers to one of two things:
⚠️ Important: Siemens discontinued support for the HiPath 3000 series around 2015–2017. Manuals are no longer officially available from Siemens. However, archived copies exist in technician communities and some online repositories.
Before diving into the manual’s contents, one must understand the HiPath 3800 architecture. The system is built on a distributed intelligence model. The exclusive programming manual covers three critical layers:
Let me know exactly what you’re trying to do (e.g., change extension type, set up auto-attendant, add trunk access code). I can give you the standard programming steps from the public-available system administration guides.