To keep your TC Helicon Play Acoustic Go to product viewer dialog for this item.
current, it is essential to manage your presets and firmware using official software tools. The device comes with over 100 factory presets and has storage for up to 500 user presets . Managing and Updating Your Presets
The primary way to update your preset list is through the TC Helicon VoiceSupport 2 software .
Loading New Sounds: Connect your device to a computer via USB and open VoiceSupport. The software allows you to drag and drop new preset packs from the TC Helicon library directly onto your device .
500 Preset Mega Pack: TC Helicon released a "Mega Pack" containing 500 artist- and song-inspired presets . A PDF reference guide is often available within the software or community groups to help identify which songs correspond to preset names like "CALI HOTEL" (Hotel California) or "BRICKWALL FLOYD" (Pink Floyd) .
Customization: You can browse presets by genre (e.g., Pop, Rock, Alternative) using the Genre button . Each preset features two layers: the standard "On" state and a "Hit" state for adding extra intensity or effects during choruses . Firmware Updates
Keeping your firmware updated ensures stability and can sometimes unlock new preset compatibility.
Latest Version: As of late 2023/2024, the latest stable firmware is often cited as 1.5 Build 74 . How to Update: Download VoiceSupport 2 from the official site . Connect the Play Acoustic via USB .
The software will automatically detect your device and prompt you if a firmware update is available .
The TC Helicon Play Acoustic comes pre-loaded with hundreds of presets designed for singer-songwriters, featuring a mix of vocal harmonies, doubling, and guitar processing. While the factory set contains over 235 presets, the most significant "update" is the 500 Preset Mega Pack, which can be loaded via the VoiceSupport 2 software to expand your library. Core Factory Preset Examples tc helicon play acoustic presets list upd
These presets are commonly found in the initial factory bank and represent various genres and vocal styles: 1 ELVIRA O-R BOYS: Classic deep harmony style.
4 HIT DOUBLING: Standard vocal thickening; the "HIT" button typically adds a second voice. 7 GORGEOUS HALL: Lush vocal reverb with long decay.
9 CLOSE UP 3RD: Tight, high 3rd harmony ideal for acoustic duos. 12 AMERICAN GRNDAY: Gritty, rock-style vocal processing.
31 HEY JUDE-Y: Classic rock harmony inspired by The Beatles.
36 CALI HOTEL: Reverb and delay inspired by classic soft rock. 110 GRENADE FM MARS: Modern pop vocal processing. Latest Firmware Features (Update 1.5.00 B74)
Upgrading your firmware via the TC Helicon VoiceSupport tool adds critical "per-preset" functionality:
Per-Preset Guitar Settings: You can now save different guitar sounds (reverb, chorus, delay) for every individual preset instead of using one global setting.
Expanded Looping: Looping time is doubled (up to 60 seconds in mono).
New Guitar FX: Includes styles from TC Electronic's Flashback Delay and Hall of Fame Reverb. How to Update and Load New Presets To keep your TC Helicon Play Acoustic Go
TC Helicon Play Acoustic currently features approximately 100 factory presets
. While newer firmware updates have focused on functional improvements—such as doubling loop time or enabling per-preset guitar effects—the primary way to "update" your preset list with new sounds is through the VoiceSupport 2 software, which offers a library of over 500 additional song and artist presets Notable Updated Features Firmware 1.2+: Allows for unique guitar effects per preset
(turning Global Guitar FX "OFF" in Setup), so you can have reverb on one patch and a dry signal on another. Mega Pack (500+ Presets):
Includes specific song-based patches (e.g., "Cali Hotel," "Everlong Foo's," "Hey Jude-y") often labeled with "VS" for verse and "CH" for chorus. Key Preset List Categories The unit allows you to sort presets by or mark them as for quick access during live performance.
The TC Helicon Play Acoustic comes pre-loaded with over 100 song- and artist-inspired presets , with internal memory available for up to Music Store
While the device does not have a single "official" static PDF list that stays updated, you can access the most current and extensive library—including the 500 Preset Mega Pack —through the official VoiceSupport 2 software Core Preset Categories
The factory presets are generally organized by style and artist. Common labels include: Artist-Inspired
: Presets designed to emulate specific songs by artists like Adele, Coldplay, or The Beatles. Genre-Specific : Filtered by Pop, Rock, Alternative, or Country. Functional Styles
: Options like "Double," "Harmony," or "Echo" that provide basic vocal enhancement without a specific artist reference. How to Access the Full Updated List Have a favorite preset not listed
To see the complete, up-to-date list of what is currently on your unit or available for download: Download VoiceSupport 2
: This is the primary tool for managing presets and firmware updates on TC-Helicon's site Connect via USB
: Use a standard USB cable to connect your Play Acoustic to your computer. Browse the Library
: The software features a "tree" style directory where you can see your local device presets and a massive library of downloadable "packs" from TC-Helicon. Managing Presets on the Device footswitches or the rotary control for faster navigation. Genre Button
to filter presets by specific musical styles or artist names. Preset Naming
: Note that presets ending in a number (e.g., "Song Name 1") often represent different parts of a song, such as the Verse (VS) Chorus (CH) Bridge (BRG) using the "Hit" button feature?
If your unit shows a different list than above, you may have an older firmware version. Factory Reset: Hold the REVERB and MIC CONTROL buttons while powering on to restore the full original preset list.
Have a favorite preset not listed? Share your custom settings in the comments below! 👇
A unique feature of the Play Acoustic is the Song List.
The internal 40-second looper only works on presets that do not use heavy reverb tails, due to DSP limitations. For looping, stick to B25 (Campfire) or C13 (Template Dry).
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