Simcity Buildit 1100.7 Error -
The SimCity BuildIt 1100.7 Error is a persistent technical issue, typically labeled as an "Additional Content Download Error". It often occurs during the loading phase (frequently stalling at 50%), preventing players from accessing their cities after game updates or when switching to new devices. Error Overview
Primary Cause: The game fails to download essential "extra content" required to initialize the city.
Common Scenarios: This error is most frequent after a major game update or when a player attempts to restore their city on a new Android or iOS device.
Current Status: Reports of this error continue into 2026, suggesting it remains a recurring hurdle for the community. Community-Tested Solutions
While there is no single "official" fix, players on the EA Forums and Reddit have found several effective workarounds:
Network Toggling: Switch between Wi-Fi and mobile data. Sometimes the download triggers more reliably on a different connection.
Airplane Mode Cycle: Turn on Airplane mode for a few seconds, turn it off, and then immediately relaunch the game.
Clear App Cache (Android): Go to Settings > Apps > SimCity BuildIt > Storage and select Clear Cache. Avoid "Clear Data" unless you have backed up your city to Facebook or Google Play. Simcity Buildit 1100.7 Error
VPN Usage: Some users have bypassed regional server bottlenecks by using a VPN to change their virtual location before launching.
Clean Reinstall: As a last resort, deleting and reinstalling the app often forces a fresh download of all required assets. Critical Tips for Mayors
SimCity BuildIt Error 1100.7 is a critical technical issue typically encountered when the game fails to download "additional content," often leaving players completely locked out of their cities. This error is particularly frustrating because it often persists through standard troubleshooting, such as reinstalling the app. Understanding the Error Error 1100.7 is officially described as an "Extra content download error" . It most commonly appears in two scenarios: Loading Screen Stalls
: The game progress bar may reach exactly 50% before the error triggers, preventing the player from entering the game world entirely. Specific Feature Access
: Players may encounter it when attempting to access certain content, such as , which requires a separate download to function. Root Causes
While Electronic Arts (EA) hasn't officially listed a single definitive cause, player reports on the and other platforms suggest several contributing factors: Server-Side Desync
: A "handshake" failure between your player account assets stored on the cloud and the game client on your device. New Device Migration The SimCity BuildIt 1100
: It frequently occurs after moving city data to a new device or operating system (e.g., transitioning to Android 15). Unconnected Cities
: For players who do not link their city to Facebook or Game Center, this error can be devastating, as they risk losing all progress if they choose to uninstall. Potential Fixes and Workarounds
Community members and technical guides suggest the following steps to resolve the issue: Toggle Connection Type
: Switching from Wi-Fi to cellular data (or vice versa) can sometimes bypass a stalled download. Clear App Cache and Store Data
: Go to your device settings, find SimCity BuildIt, and select "Clear Cache" "Clear Storage/Data"
. You should also clear the cache for Google Play Services or the App Store. : Some users have reported success by using a
to change their virtual location, which may connect them to a different, more stable download server. Samsung-Specific Fix : On Samsung devices, utilizing the "Save and Recover" Disconnect from Facebook / Apple / Google inside the app
feature within the Samsung system settings has been known to "break" the download loop. The "Wait and See" Approach
: Because it is often a server-side problem, the error sometimes disappears on its own after a few hours or days once the server congestion or glitch is resolved.
If the error persists after these attempts, it is recommended to contact EA Help
ready, which can be found in the game's settings menu under the "Help" section. If you'd like, I can: Help you find your if you are locked out. Provide instructions for contacting EA support Detail how to backup your city once you get back in to prevent future data loss. Let me know how you'd like to proceed! How to get help in SimCity BuildIt - EA Help
4. Re-Login to Your Game Account
Go to Settings in the game (if you can reach it) or force a logout:
- Disconnect from Facebook / Apple / Google inside the app.
- Restart the game.
- Log back in.
This refreshes your authentication token, which often solves the error immediately.
Fix #3: The “Login Refresh” Workaround
This is a community-discovered fix that specifically targets the session token expiry.
- Open SimCity BuildIt. Wait for the 1100.7 error to appear. Do not dismiss it.
- Swipe down your notification shade and toggle Wi-Fi OFF (switch to mobile data) or vice versa.
- Tap Retry on the error pop-up.
- If that fails, close the app.
- Open your connected service (Facebook app or Google Play Games app). Log out of your account, then log back in.
- Relaunch SimCity BuildIt.
Why this works: Changing networks forces the app to re-authenticate. Logging out of Facebook/Google breaks the old token bond.
The 4 Root Causes of the 1100.7 Error
Before fixing the problem, you need to know why it is happening. The 1100.7 error typically stems from one of these four scenarios: