Sc67310 Ricoh Error Extra Quality -

Ricoh error code SC673-10 signifies a Flair communication failure between the smart operation panel and the main controller, often caused by a timeout, disconnected cable, or inactive SP5-748-201 parameter. Troubleshooting includes power cycling, checking physical connections, updating firmware, and resetting SC codes via Service Mode. More information is available on Facebook groups.

The Ricoh error code (often part of the 600-series communication errors) typically signifies a

communication failure between the controller board and the operation panel

or an internal timing error during startup. While users often associate "extra quality" with high-resolution printing settings, in the context of this error, it usually relates to a mismatch in how the machine handles high-complexity data or "Extra Quality" image processing instructions. Understanding Ricoh SC673-10 1. The Core Issue: Communication Lag

At its heart, SC673-10 is a "Service Call" error. It occurs when the controller fails to receive a response from the operation panel within a set timeframe after power-on. This delay can be caused by: Corrupted Data: sc67310 ricoh error extra quality

Attempting to process a file that is too complex, often when using "Fine" or "Extra Quality" gradation settings. Software Mismatch: A conflict between the printer driver and the firmware. Hardware Fatigue:

Aging RAM or a failing hard disk drive (HDD) that cannot keep up with the processing demands of high-quality images. 2. The Role of "Extra Quality"

When users select "Extra Quality" or high-gradation settings in their printer driver, the machine requires significantly more memory to "draw" the page before printing. If the machine's internal memory is nearly full or the data is corrupt, the controller may "hang," triggering the communication timeout (SC673). Recommended Solutions

Ricoh SC540-00 Error Code Solutions | Expert Q&A - JustAnswer Ricoh error code SC673-10 signifies a Flair communication

Step 2: Permanent fix without quality loss

The SC673-10 is often caused by a weak 3.3V or 5V power supply to the IPU, not a failed board.

Fix (extra quality focused):

  1. Replace the power supply unit (PN: D1475081 for C4504 series – check your parts catalog).

  2. Clean and reseat the flat cables between the Controller and IPU: Replace the power supply unit (PN: D1475081 for

    • CN402 (IPU to Controller)
    • CN404 (IPU to Laser Diode unit)
    • Use contact cleaner, not just air.

  3. Firmware update (critical for quality):

    • Update System/Copy firmware to v12.30 or higher.
    • Update Engine firmware to v8.25+.
    • Update IPU firmware (often included in Engine package but verify).
    • Why: Older firmware mis-handles ASIC handshakes at higher print resolutions.

  4. In SP Mode:

    • SP4-301-001 (Adjust Image Alignment – Full Auto Adjust)
    • SP4-302-001 (Process Control – Execute)
    • SP2-109-003 (Main Scanning Magnification Adjustment)

Common Causes

  1. Corrupted or incompatible Java application (Extra Quality / Deep Paper app data damaged).
  2. Firmware mismatch – The main firmware, Java platform, or app version is not compatible.
  3. SD card / storage module issue (if apps are stored externally).
  4. Insufficient memory or Java heap size for the optional quality features.

1. Executive Summary

Error Code: SC67310 Description: Controller Application Start Error Severity: Hard Stop (Machine usually freezes on startup or displays a white/black screen) Primary Component: Main Controller Board (MCU) / Firmware

This SC code occurs when the Main Controller attempts to launch the main application firmware (the operating system of the printer) but fails during the initialization phase. Unlike communication errors (which might clear themselves), this error typically requires intervention because the device cannot proceed past the boot sequence.

Phase 3: Firmware Reformation (The High-Quality Sequence)

Do not simply update to the latest version. That is a gamble.

  1. Identify your current versions – If the machine boots intermittently, go into User Tools > Machine Features > System Settings > Administrator Tools > Firmware Version. Write down the Controller and Panel versions.
  2. Check Ricoh’s TSB (Technical Service Bulletin) – Search for your model + "SC67310". Ricoh often releases a specific patch (e.g., for the MP C4504, firmware v1.27 directly addresses a panel handshake timeout).
  3. Use two SD cards – One for controller firmware, one for panel firmware. Extra quality rule: Always update the controller first, then the panel, then do a total power cycle (unplug for 60 seconds).

Typical symptoms and logs to check