Linkrunner At 2000 Firmware Update [2021] 🎯 👑
The LinkRunner AT 2000 firmware update is essential for maintaining the device's diagnostic accuracy and ensuring compatibility with the Link-Live Cloud Service . Keeping your network tester updated allows you to access improved AutoTest features and the latest security patches. Preparing for the Update Before starting, ensure you have the following:
A Valid Support Contract: Most official firmware updates require an active AllyCare support contract .
Power Source: Ensure the unit is fully charged or connected to power to prevent failure during the installation.
Required Hardware: A standard USB cable provided with the unit to connect to your PC. Step-by-Step Update Process
The LinkRunner AT 2000 does not support direct over-the-air updates; it must be updated locally using the LinkRunner AT Manager application on a Windows PC.
Download Software: Log in to your Link-Live.com account, navigate to Support > Software Downloads, and download the LinkRunner AT Manager and the latest firmware .zip file. Note: Do not extract the firmware .zip file.
Connect Device: Connect your LinkRunner AT 2000 to the PC via USB and launch the LinkRunner AT Manager. Initiate Update:
In the Manager software, click Tools and select Update Firmware.
Click Select, browse to find your downloaded .zip file, and click Open.
On the device itself, you may need to navigate to Tools > Firmware Update and press Select or F1 (Update) to confirm the connection.
Complete Installation: The process typically takes about 5 minutes. The unit will reboot during this time; do not disconnect the USB cable until the software confirms the update is finished. Important Versions LinkRunner AT Manager and Updating Software - NetAlly
To update the firmware on your NetAlly LinkRunner AT 2000, you must use the LinkRunner AT Manager software on a Windows PC. Unlike newer models, the AT 2000 cannot be updated directly via the Link-Live cloud service. Update Instructions
Download Software & Firmware: Log in to your Link-Live account, navigate to Support > Software Downloads, and download both the LinkRunner AT Manager application and the latest firmware file.
Connect Device: Connect your LinkRunner AT 2000 to your PC using the provided USB cable.
Launch Manager: Open the LinkRunner AT Manager on your computer. Initiate Update: Click the Tools menu. Select Update Firmware. linkrunner at 2000 firmware update
Click Select and browse to the firmware file you downloaded.
Complete Process: Follow the on-screen prompts. The process typically takes about 5 minutes.
Note: The unit will reboot during the process; do not disconnect the USB cable until the software instructs you to do so. Important Support Status
End-of-Sale: As of August 2024, the LinkRunner AT 1000 and 2000 models are officially discontinued and "End-of-Sale".
End-of-Life: NetAlly will continue to provide support through AllyCare until September 30, 2027.
Prerequisite: You may need a valid AllyCare support contract to access certain firmware downloads. LinkRunner AT Manager and Updating Software - NetAlly
The NetAlly (formerly Fluke Networks) LinkRunner AT 2000 is a legacy network auto-tester designed for copper and fiber Ethernet connectivity. Keeping its firmware updated ensures compatibility with the Link-Live Cloud Service and provides the latest diagnostic features. Core Update Requirements
Support Contract: A valid AllyCare support contract is generally required to access the latest firmware downloads.
Version Baseline: Your unit must be on version 2.4.3 or later to claim it and use the Link-Live Cloud Service.
Management Software: Updates are typically performed using the LinkRunner AT Manager desktop application for Windows. Firmware Update Procedure
Updating the LinkRunner AT 2000 is a manual process involving a PC.
Prepare Software: Download and install the latest LinkRunner AT Manager software from your Link-Live account under Support > Software Downloads.
Download Firmware: Obtain the firmware update file (usually a .zip format). Do not unzip the file.
Connect Device: Connect the LinkRunner AT 2000 to your PC using the provided USB cable. Initiate Update: Launch LinkRunner AT Manager and click TOOLS. The LinkRunner AT 2000 firmware update is essential
Select Update Firmware and browse for the downloaded .zip file.
Click Update and follow the on-screen prompts. The process takes approximately 5 minutes.
Finalize: The unit will reboot; keep it connected until the manager software indicates the process is complete. Advanced Model Features (LRAT-2000 Exclusive)
Updating to the latest firmware maximizes the performance of features exclusive to the 2000 model (not found in the 1000 series):
TruePower™ PoE Testing: Validates PoE performance by drawing actual power up to 30W (802.3at standard). Fiber Support: Enables testing via the SFP adapter port.
Packet Reflector Mode: Allows the device to act as a remote endpoint for end-to-end throughput testing at rates up to 1Gbps.
Expanded Reporting: Increases internal report storage from 10 to 50 results.
IPv6 Support: Full identification and connectivity testing for IPv6 networks. Legacy Support & Transition LinkRunner AT Manager and Updating Software - NetAlly
Updating the firmware (latest version typically v2.6.2) transforms the LinkRunner AT 2000 from a basic connectivity tool into a more robust diagnostic instrument. While the hardware remains the same, the software refinements address long-standing bugs and improve integration with the Link-Live Cloud Service. Key Improvements
Enhanced PoE Testing: Recent updates have refined the "TruePower" PoE loading tests, ensuring more accurate reporting of wattage under actual load (up to 25.5W).
IPv6 Support: Firmware versions after v2.0 significantly improved IPv6 connectivity testing, which is essential for modern enterprise environments.
LLDP/CDP Speed: The speed at which the device identifies switch slot/port/VLAN information via Discovery Protocols has been noticeably optimized.
Link-Live Integration: The update allows for seamless automated reporting, where test results are uploaded to the cloud immediately upon completion. The Update Process The process is straightforward but requires specific tools:
Software: You must use the LinkRunner AT Manager Software installed on a Windows PC. A Warning About EOL (End of Life) NetScout
Connection: A mini-USB cable connects the handheld unit to the PC.
Procedure: Once the device is recognized, the manager software checks for the latest .bi6 file and applies it. It typically takes less than 5 minutes. Pros and Cons Pros:
Longevity: Keeps older hardware relevant in newer network infrastructures.
Bug Fixes: Resolves intermittent DHCP timeout issues reported in earlier versions.
Free: NetAlly (formerly Fluke Networks) provides these updates at no additional cost for the life of the product. Cons:
Hardware Limits: Firmware cannot overcome the physical 1Gbps copper/fiber limit of the AT 2000.
PC Dependent: Cannot update directly via the device's Ethernet port; requires a USB tether to a computer. Final Verdict
If your LinkRunner is running a version older than v2.5, the update is highly recommended. It stabilizes the reporting workflow and ensures that your PoE and VLAN discovery results are reliable. It is a "set-and-forget" improvement that adds value to a high-end tool.
A Warning About EOL (End of Life)
NetScout has officially moved support to the LinkRunner 10G series. However, the LinkRunner AT 2000 is still actively supported with critical security and protocol updates until at least 2026.
Do not confuse the "2000" with the old "AT 1000." The 1000 is EOL and receives no updates.
2. Preparation & Prerequisites
Before attempting an update, the following environmental conditions are mandatory. Failure to adhere to these is the number one cause of bricked units or failed updates.
Maximizing Your LinkRunner AT 2000: A Complete Guide to Firmware Updates
In the world of network field testing, reliability is paramount. The NetScout (formerly Fluke Networks) LinkRunner AT 2000 has long been a staple for field technicians, offering a rugged, go-anywhere solution for gigabit copper and fiber testing. However, even the best hardware is only as good as its software. Performing a firmware update on your LinkRunner AT 2000 is not just a maintenance task—it is a critical step to unlocking new features, squashing bugs, and ensuring interoperability with modern network equipment.
Here is everything you need to know about updating your LinkRunner AT 2000 to the latest firmware.
Troubleshooting Common Firmware Failures
LinkRunner AT 2000 Firmware Update: A Technical Guide
Product: LinkRunner™ AT 2000 (LRAT-2000)
Topic: Firmware update process, prerequisites, and best practices
3. The Update Process: Step-by-Step
Troubleshooting Common Issues
- Drivers not installing: On modern Windows 10/11, the driver usually installs automatically via Windows Update. If the PC software cannot see the device, go to Windows Device Manager and look for the device under "Ports (COM & LPT)" or "Other Devices." You may need to manually point Windows to the driver included in the software installation folder (usually
C:\Program Files (x86)\NetAlly\LinkRunner\Drivers). - Device not booting after update: If the update was interrupted, the device might be stuck. Try performing a "hard reset" (remove batteries, hold the power button for 10 seconds, reinsert batteries) and attempt the update process again immediately upon boot.
- "Incompatible Version" error: Ensure you downloaded the software specifically for the LinkRunner AT series. The software for the newer G2 or 10G models will not work with the AT 2000.
The NetAlly LinkRunner AT 2000, now a legacy product supported until September 30, 2027, can be updated to enhance PoE testing, IPv6 support, and reporting capabilities. Firmware, including versions 2.5.4 and 2.4.3, can be installed via the Link-Live cloud service or manually using the LinkRunner AT Manager software on a Windows PC. For detailed instructions on updating your software, visit LinkRunner AT Manager and Updating Software - NetAlly