Hi Sharp Dvr Reset Password | New Extra Quality

Modern Hi Sharp units have a built-in recovery tool on the login screen. Step 1: Go to the DVR login interface on your monitor. Step 2: Click on "Forgot Password" or "Retrieve Password". Step 3: Navigate to the "Dynamic Code" page. Step 4: Take a clear photo or screenshot of this page.

Step 5: Send this photo, along with your Model Number and Serial Number, to sales@hisharp.com.tw or your local distributor [0.5.3]. 2. Default Credentials

If the DVR was recently factory reset or is brand new, try the factory defaults: Username: admin Password: 123456 [0.5.7]

Other common defaults: 000000, 111111, or leave the password field blank. 3. Physical Hardware Reset (Last Resort)

If software methods fail, you may need to access the motherboard.

Battery Removal: Power off the DVR and remove the CMOS battery (the small silver coin-shaped battery) for 5–10 minutes. This often resets the system clock and may revert the password to default [0.5.11, 0.5.14].

Reset Button: Check the motherboard for a small physical button labeled "Reset" or "RST". Hold it down for 15 seconds while powering the device back on [0.5.5, 0.5.13]. 📋 Information You Will Need

Before contacting support, have these details ready from the sticker on the bottom of the device: Model Number (e.g., HS-HF6321) Serial Number (S/N) Device Date (The current date shown on the DVR's screen)

What is the specific Model Number on the bottom of the unit?

Do you see a QR code or a Dynamic Code page when you click "Forgot Password"? Is the DVR currently connected to the internet?

I can provide more tailored steps or help you find the specific Hi Sharp Support contact for your region. hi sharp dvr reset password new

Hi-Sharp DVRs can be unlocked by using the "Forgot Password" function to generate a dynamic code for support, or by attempting a hardware reset via the CMOS battery, with default credentials often being username "admin" and password "123456" www.hisharp.com

. For security, configuring security questions or binding an email address is recommended to avoid future lockouts www.hisharp.com

. For detailed procedures and to download specific manuals, visit the Hi-Sharp Support Portal Hi-Sharp Download Center www.hisharp.com FAQ - Support | HI SHARP INTELLIGENCE

To reset the password on a new Hi Sharp DVR , follow these steps based on the manufacturer's official guidance and standard recovery methods for their latest systems. 1. The "Dynamic Code" Method (Recommended)

Newer Hi Sharp models often require a dynamic verification code for security.

Access Reset Menu: On the login screen, click "Forgot Password" or "Retrieve Password". Generate Code: Navigate to the "Dynamic Code" page.

Contact Support: Take a clear screenshot of the dynamic code page. Email this screenshot along with your region, model number, and serial number to sales@hisharp.com.tw or your regional distributor. They will provide a temporary password to unlock the system. 2. Default Credentials

If the DVR is new and has not been configured yet, try the factory default login: Username: admin Password: 123456

Alternate: On some older or specific series, the default may be Admin / Admin. 3. Password Reset via Security Questions

If you set up security questions during the initial configuration (common in newer firmware): Click "Retrieve Password" on the login screen. Modern Hi Sharp units have a built-in recovery

Answer the security questions you previously configured to bypass the current password and set a new one. 4. Hardware Reset (Last Resort)

If software methods fail, you may need to perform a hardware factory reset, which will wipe all settings.

Locate Reset Button: Open the DVR casing and look for a small button on the motherboard (PCB).

The Process: With the device powered on, press and hold the button for 10–30 seconds until you hear a beep.

Battery Method: Some technicians suggest removing the internal CMOS battery for a few minutes while the device is powered off to clear volatile memory, though this is less consistent on newer digital models.

Pro-Tip: Once you regain access, immediately go to the System Wizard or User Management to set a strong new password and record your Security Questions to avoid future lockouts. FAQ - Support | HI SHARP INTELLIGENCE

Note: Resetting will either restore factory defaults or require a master unlock code. This process typically deletes the old password but may also reset network and recording settings.


Final Troubleshooting Table

| Symptom | Likely Solution | | :--- | :--- | | Default passwords don't work | Try Method 2 (Forgot Password) | | "Forgot Password" missing | Use Method 3 (Hardware Jumper) | | Hardware jumper does nothing | Use Method 4 (Firmware Re-flash) | | Screen shows "Device Locked" for 24 hours | Wait for the timer to expire, then try Method 1 again | | Remote client (phone/PC) locked | Reset via local DVR mouse/monitor first, then sync mobile app |

Method 4: Using the QR Code

Some new Hi Sharp DVR models come with a QR code on the device or in the user manual. Here's how to use it:

  1. Scan the QR code using a smartphone or tablet.
  2. Follow the instructions on the screen to reset your password.

Important: How to Change the Password After Resetting

Once you successfully log in using a Master or Super Password, do not restart the DVR yet. The Master Password is usually temporary. Note: Resetting will either restore factory defaults or

  1. Go to the Main Menu.
  2. Navigate to System or Account.
  3. Select User Management or Modify Password.
  4. Enter the Master Password as the "Old Password."
  5. Enter your New Password twice.
  6. Click Save/Apply.

Method 1: The Default Password Attempt (Obvious, but essential)

Before diving into complex resets, try these factory defaults. Hi Sharp uses several variants:

| Model Series | Default Username | Default Password | | :--- | :--- | :--- | | H.265 Series | admin | 123456 | | 960H / AHD Series | admin | (blank / empty) | | Older MJPEG | admin | admin |

If this works: Immediately go to Settings > System > User and create a new strong password. Write it down physically.

1. Check for a default password

Many Hi Sharp DVRs come with one of these default logins:

Try these first — if they work, you can then change the password in the system settings.


Phase 2: The Super Password Generator (The "Hash" Method)

If the defaults failed, you are likely looking at a screen that says "Login Failed" or shows a "Hash Code." This is the most common modern security feature for Hi-Sharp units.

When you enter the wrong password multiple times, the DVR will lock you out. On many Hi-Sharp interfaces, a string of characters (numbers or letters) will appear on the screen, often labeled as a Serial Number, MAC Address, or Hash Code.

This code is the key. It is a mathematical representation of the current time or the unit's hardware ID. Because the algorithm is known, developers have created "Password Calculators" that take this code and spit out a temporary master password.

How to use this method:

  1. Identify the Code: Look at the login screen. Write down the Serial Number or the Hash Code exactly as it appears.
  2. Download a DVR Password Calculator: Search for "Hi-Sharp DVR Password Calculator" or "Generic DVR Password Generator." Many of these units utilize the same chips as Hikvision or Dahua generic clones. A popular tool is the "CCTV Super Password" app available on Android phones, or various "Master Password" tools found on CCTV forums.
  3. Input the Code: Enter the Hash/Serial number into the generator.
  4. The Result: The generator will give you a temporary password (often a string of 8 numbers or letters).
  5. Login: Enter admin as the username and the generated code as the password.
  6. Change It: Once inside, immediately go to System Settings > Users and change the password to something you will remember.

Note regarding the Date: Some older Hi-Sharp algorithms rely on the system date. If the DVR has a dead CMOS battery, the date may have reset to 1970-01-01 or 2000-01-01. If your password calculator isn't working, try setting the date in the calculator to match the date shown on the DVR screen (if visible).